FAQS

Where is your store located?

We are located in Southwest Joplin. 
2242 Coyote Drive
Joplin, MO 64804

What are your hours of operation?

We are open:
Tuesday - Friday from 10:00AM to 5:00PM
Saturday 10:00AM to 2:00PM
We also ship orders out every day and offer local pickup! 

Holiday Hours Start November - end of the year

We are open:
Wednesday - Friday 10:00AM to 6:00PM
Saturday 10:00AM to 4:00PM
Sunday 1:00PM to 5:00PM

How can I contact you?

We have several ways to get ahold of us - by facebook and instagram message, email (hello@ettaandeast.com) or by cell (417.499.7545). But the most efficient way to contact us is by text! 

Please give us at least 24 hours to respond to all emails and messages and we will respond to all weekend emails on Monday!

Is your website secure?

Yes, our site is secure. Happy shopping!

Should I receive an email and tracking number after placing an order?

Yes, you will receive 2 separate emails. The first email confirms your order was received and is processing. Once your order has been completed, you will receive a second email with a tracking number. If you do not receive either of these emails, reach out via hello@ettaandeast.com.

SALE ITEMS: Any item purchased at a discount of 30% off or more is automatically final sale. We can not return or exchange items purchased with this deep discount. Shop responsibly! Questions? email us at sloan@ettaandeast.com